PATIENT WELFARE SERVICES

PATIENT WELFARE SERVICES IRCH:--

At Dr. BRAIRCH, the Medical Social Welfare Unit (MSWU) offers the following services to Cancer patients who seek support/guidance for sustaining their treatment: 

➔ Psycho-Social counselling:  

The MSWO makes assessments of a patient's psycho-social needs. Based on this assessment, the MSWO tries to identify and link the patient to available and accessible resources that are best suitable to the patient. 

➔ Financial Assistance: 

A major responsibility of the MSWO is to ensure timely financial help to cancer patients. MSWO tries to optimise the benefits of various schemes available for a particular patient. 

◆ Coordination of Ayushman Bharat Yojana (AB-PMJAY), which offers annual free treatment up to Rs. 5 Lakhs/- (Rupees Five Lakhs only) per eligible family (as per package of the scheme). 

(Since April 2024, there are two dedicated counters for implementing the scheme - Ayushman Suvidha Kendra - counter 10A and counter 1&2, ground floor, Dr.BRAIRCH) 

◆ Coordination and facilitation of Revamp Rashtriya Arogya Nidhi (RAN) and Health Minister’s Discretionary Grants (HMDG) under Ministry of Health and Family Welfare (MoH&FW). 

◆ Guidance and processing of other Central and State Govt. schemes/ grants e.g. President’s fund, Vice President’s fund, Prime Minister National Relief Fund (PMNRF), Chief Minister's fund, etc. 

◆ Processing Poor Patient Fund (PPF) up to Rs.10,000/- (Rupees Ten Thousand only) one time support per patient who is eligible in urgent need. 

◆ Channelise funds and resources at Dr. BRAIRCH including that of NGOs, Trusts, individual donations etc. for patients in financial need. 

◆ Exemption of various hospital charges as per the eligibility of a patient.

 

➔ Networking and Coordination: 

MSWO acts as a bridge between patients and services. The services may include counselling, arrangement for funds, medicines, consumables, equipment, stay for treatment, facility of food, clothing and travel, coordination and assistance with police, judiciary, and administration for facilitating holistic support to cancer patients. Recreational therapies are also arranged for admitted patients from time to time.

 

➔ Exemptions: 

Various diagnostic tests /admission charges and a few procedures as admissible for the bonafide patients' treatment at Dr. BRA IRCH are exempted based on verification of relevant documents.

 

➔ Travel Concessions: 

◆ Railway Concession: Any Cancer patient (along with one attendant) registered at Dr BRAIRCH is entitled to take a single journey - to & fro - railways concession certificate, extension of the facility as provided by the Ministry of Railways, Government of India. 

◆ Air travel concession: It is provided by the ministry of civil aviation. The form may be downloaded and filled and signed in by a cancer specialist and produced at the booking counter at Airport Authority. 

https://www.airindia.com/in/en/book/exclusive-deals/other-concessions.html 

https://drive.google.com/drive/u/0/folders/1x5GU3mD9gTgF1Kyf-u1ne9t6UBlcEM7B   (form download) 

◆ Roadway/bus travel related facilities may be accessed from respective state road transport corporation (SRTC) bus depots. 

 

➔ Training and orientation: 

MSWO is involved in training and orientation of students from different streams such as nursing, resident doctors, hospital administration representatives, social work, psychology as part of their fieldwork curriculum, thesis and research around the functions of Medical Social Welfare Unit.

 

➔ Awareness generation on cancer prevention and treatment: MSWOs are engaged in creating awareness through sessions with patients, their attendants in public meetings, social

 

	gatherings, and interactions with schools, colleges,	corporates, government and private
	organisations, etc.
➔ Communications, IEC development and research:		Welfare Unit is involved in extensive

communication with patients and inter and intra organisations, generating IEC materials for awareness sessions and documenting processes for laying a road map for future generations, promoting best practices and always looking for improved solutions through experience and research. 

➔ Rehabilitation of patients and families: Patients are linked with income generation facilities to sustain post their treatment and at times the family of the deceased patients are also helped by bringing them ministry after the tough financial and social condition faced due to cancer..