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अखिल भारतीय आयुर्विज्ञान संस्थान, नई दिल्ली
All India Institute Of Medical Sciences, New Delhi

Privacy Policy for Mobile Apps

Terms and Conditions

The Apps are designed, developed and maintained by AIIMS, New Delhi. Though all efforts have been made to ensure the accuracy and currency of the content on this app, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Department(s) and/or other source(s), and to obtain appropriate professional advice. Under no circumstances will this Department be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this app. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall
be subject to the jurisdiction of the courts of India.

You must comply with App T&Cs as these apply to your use of the Apps and the Service T&Cs apply to your use of the Service that you access and use through the Apps. Any violation of these Apps T&Cs or the Service T&Cs may result in the termination of your access to the Apps and/or the Service.

The Apps are for your own personal use only. Any commercial use will result in termination of your access to the app and service. You cannot distribute or copy  or modify any part of it in any way.

You must not attempt to extract any source code from the Apps, disassemble it or make any derivative versions, or attempt to interrupt or decipher the transmissions between the Apps and our systems.

The user of the apps must not use the app for any the following

  1. Unlawful, malicious or criminal activity;
  2. Defamatory, harassing or threatening activity. This includes any information that you may add or upload to the app;
  3. Create disruption in service for other users of the app;
  4. You must not use the App in a way that may damage or impair the App, the Service or the underlying systems and security.

The Apps and all copyright, database rights, and other intellectual property rights related to them belong to AIIMS New Delhi.

Privacy Policy

This privacy policy governs your use of the mobile applications (Apps) that are hosted at AIIMS New Delhi Mobile App Account in Google Play Store and Apple App Store. The contents published on these Applications were provided by the concerned
Ministries/Departments of AIIMS New Delhi. This information provided through these applications may not
have any legal sanctity and are for general reference only, unless otherwise specified. However, every effort has been made to provide accurate and reliable information through these applications. Users are advised to verify the correctness
of the facts published here from the concerned authorities. AIIMS New Delhi will not be responsible for the accuracy and correctness of the contents available in the application.

AIIMS New Delhi has built multiple free mobile applications. These mobile applications are provided by AIIMS at no cost and is intended for use as is by the general public and the employees of the institute.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use these services.

If you choose to use these services, then you agree to the collection and use of information in relation to this policy. The Personal Information that is collected is used for providing and improving the services. AIIMS will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

The Applications may obtain the information you provide when you download and register the Application. Registration is optional. However, please keep in mind that you may not be able to use some of the features offered by an Application unless you register.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to the phone number. When you register and use the Application, you generally provide (a) your name, email address, age, user name, password and other registration information; (b) download or use applications from us; (c) information you provide when you contact us for help and (d) information you enter into our system when using the Application, such as contact information and other details.

The information you provided may be used to contact you from time to time to provide you with important information and required notices.

The app does use any third party services that may collect information used to identify you.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.
When you visit the mobile application, it may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map. The location information
may be sent to authorities for taking necessary actions and making policy decisions.
If you do not want the app to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile
application. However, if the service provided by the Application requires the location services using GPS technology, such services offered by the application will not be available to you.
We may disclose User provided and Automatically Collected Information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect
your safety or the safety of others, investigate fraud, or respond to a government request with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information also for a reasonable period of time depending on the nature of application and
thereafter may store it in aggregate. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Misuse by Non Targeted Users

All mobile apps are meant for use by the targeted audience only. Misuse by nontargeted users should be prevented by owner of the mobile.

Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

Logging Data

We want to inform you that whenever you use this service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact us at

Email -  This email address is being protected from spambots. You need JavaScript enabled to view it. .
Phone - +91-011-26593800
Address - Computer Facility, AIIMS, Ansari Nagar, New Delhi 110029, India

 

Information Related to COVID-19

COVID-19 से संबंधित जानकारी 1 अप्रैल 2020 से https://covid.aiims.edu/ पर अपलोड की जाएगी। अद्यतन दिशानिर्देश, नोटिस आदि के लिए कृपया इस लिंक पर जाएं।/COVID-19 related information will be uploaded to https://covid.aiims.edu/ . Please visit the link for up-to-date guideline, notices etc.

 

In view of COVID-19 outbreak, as the CTVS -OPD services are closed, following dedicated helpline numbers will be active from 2:00pm to 6:00pm on Monday, Wednesday and Friday(i.e.otherwise usual OPD hours) for effective followup of post operative cardiac surgical patients.

Helpline numbers & Whatsapp:

9999635940

9999635425
S.No. Title Date
1 Arrangement for Academic activities in view of the COVID-19 pandemic 31/03/2020
2 Tele psychiatry Guidelines during COVID -19 pandemic 31/03/2020
3 Protocol for packing and transport of specimen from COVID area to collection center 31/03/2020
4 Webinars on COVID-19 31/03/2020
5 Updated Infection Prevention &Control Guidelines for 2019-nCoV (COVID-19) 30/03/2020
6 Lockdown and Alcohol Withdrawal 30/03/2020
7 Webinars for Nurses for Training in Care of COVID-19 Patients 28/03/2020
8 Coping with stress during 2019-nCoV outbreak 28/03/2020
9 Helping children cope with stress during the 2019-nCoV outbreak 28/03/2020
10 Provision of providing of DTC Bus service for Transportation of AIIMS Staff ( Regular/Contractual) during Lockdown period due to COVID-19 Pandemic-Addition to routes - reg. 27/03/2020
11 Constitution of committees for Co-ordination of various activites related to management of patients in the wake of COVID-19 pandemic - reg. 27/03/2020
12 Revised Infection Prevention & Control Guidelines for 2019-nCoV (COVID-19) 26/03/2020
13 कोरोनवायरस/COVID-19 महामारी के दृष्टिकोण से उच्च रक्तचाप , मधुमेह और हृदय रोग के मरीजों के द्वारा अक्सर पूछे जाने वाले प्रश्न/FAQ for patients with Hypertension, Diabetes and Heart Disease in view of Coronavirus/COVID-19 Pandemic 26/03/2020
14 Telemedicine Practice Guidelines 25/03/2020
15 CIRCULAR - CTVS OPD services are closed(F.No.01/2019-20/COVID-19/CTVS/129) 25/03/2020
16 Provision of providing of DTC bus service for transportation of AIIMS staff ( Regular/Contractual) during lockdown period due to COVID-19 Pandemic - reg, 24/03/2020
17 Cancellation of Short Term & Elective Training - reg. 24/03/2020
18 Rostering of faculty, residents and technical staff 24/03/2020
19 Plan for Hospital Patient Care Services in AIIMS Hospital & all Centers in view of COVID-19 Pandemic 24/03/2020
20 CIRCULAR - CTVS OPD services are closed (F.No.01/2019-20/COVID-19/CTVS/128) 24/03/2020
21 Operatrion Theatre Services Management in view of COVID-19 outbreak Prevention & Control 23/03/2020
22 Cancellation of Pre-Professional (Supplementary ) Professional (Supplementary) Examination of 9th & 5th Semester MBBS students-Regarding 23/03/2020
23 COVID -19 : Guidelines on Dead Body Management 23/03/2020
24 Guidelines on Clinical management of COVID -19 23/03/2020
25 Revised Strategy of COVID-19 testing in India ( Version 3, dated 20/03/2020) 23/03/2020
26 Cancellation of Clinical Combined Round/Clinical Grand Round and Clinical Pathological Conference-regarding. 23/03/2020
27 Closure of all OPD Service in AIIMS Hospital and all Centres 23/03/2020
28 Temporary stoppage of routine pvt. ward admissions/hospitalizations 21/03/2020
29 Temporary stoppage of routine walk in OPD patient's registration in AIIMS 21/03/2020
30 Information Booklet on COVID-19/ कोविड-19 पर सूचना पुस्तिका 20/03/2020
31 Protocol of Dignified Management of COVID-19 Dead Bodies 20/03/2020
32 Appropriate use of various types types of Personal Protective Equipment (PPE triple layer masks, N95 masks, gowns, goggles, gloves, kits etc) at AIIMS as part of COVID-19 preparedness 20/03/2020
  Infection Prevention & Control Guidelines for 2019-nCoV ( COVID-19) at AIIMS Hospital 09/03/2020

National Institutional Ranking Framework

AIIMS Infection Control

S.No.

Title
1 AIIMS Infection Control Manual

Contact Us

All India Institute of Medical Sciences

Ansari Nagar, New Delhi - 110029

Board Number : +91-11-26588500 / 26588700

Fax : +91-11-26588663 / 26588641

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Important E-mail Addresses at AIIMS

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